Order & Return Policy
Order Process
- Placing an Order:
- Browse our website and add products to your cart.
- Proceed to checkout and provide accurate shipping details.
- Choose your preferred payment method (Cash on Delivery, Bank Transfer, or Online Payment).
- Confirm your order, and you will receive a confirmation email/SMS.
- Order Confirmation:
- After placing an order, you will receive a confirmation via email, SMS, or WhatsApp.
- Orders are processed within 24 hours and dispatched within 1-3 working days.
- Order Cancellation:
- You can cancel your order before it is dispatched by contacting our customer support.
- Once the order is shipped, cancellations are not allowed.
Return & Exchange Policy
We want you to be 100% satisfied with your purchase. If you’re not happy with your order, you can return or exchange it under the following conditions:
Return Conditions:
✅ Timeframe: Returns & exchanges are accepted within 14 days of delivery.
✅ Product Condition: The product must be unopened, unused, and in its original packaging.
✅ Return Process: Contact our support team to initiate a return and get a return shipping address.
✅ Refund Process: Refunds will be processed within 3-5 business days after we receive the returned item.
Non-Returnable Items:
❌ Opened or used products.
❌ Perishable items (e.g., nuts, dry fruits) that have been opened.
❌ Items not in their original condition.
